Frequently asked questions
To register please go to the Menu bar and select Register, fill in the details and someone will be in touch. To speed up the process please contact your previous veterinary clinic and ask them to email your pet(s) medical history to us at info@thegrovevet.com as we need this in order to see your pet(s) for an appointment. As we are a small team, our emails are not constantly monitored, so if you haven't heard from us in 3 working days please give us a nudge!
To book an appointment you must first be registered with us. You can book an appointment by clicking 'Book Online' on the menu bar or by calling us on 0117 252 0545. If you want to book an appointment for multiple pets at the same time please book back to back appointments on our online booking system. If you need to book a 2nd opinion or 40 minute appointment please get in touch with us as this cannot be booked online.
Surgery opening times Monday to Friday: 8.30am - 6.30pm
Surgery opening times Saturday: 9.00am - 12:00pm
Admission appointments for surgical inpatients: 8.20am - 9.00am (Monday to Friday only)
Consulting hours Monday to Friday: 9.00am - 11:40am and 2.00pm - 5:40pm
Consulting hours Saturday: 9.00am – 11.40am
We are closed on Sundays and Bank holidays.
Whenever we are closed, the Out of Hours Emergency Provider 'Vets Now' will be open and you can call them for emergencies, advice or appointments. Their contact details are:
Vets Now Bristol
Address: 32, 34 Zetland Rd, Redland, Bristol, BS6 7AB
Phone: 0117 239 3121